Privacy Policy
At TopClass Cleaning Services, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services or visit our website.
Information We Collect
We may collect the following personal information:
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Contact Details: Name, phone number, email address, and physical address.
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Booking Information: Service preferences, requested dates, and payment details.
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Payment Data: When you make a payment, we may collect billing details, though we do not store credit card information.
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Website Usage Data: IP address, browser type, and activity on our site (collected through cookies).
How We Use Your Information
We use your personal data to:
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Process and confirm your bookings.
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Communicate with you about your service, including reminders and updates.
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Improve our services and website experience.
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Ensure security and prevent fraud.
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Comply with legal obligations.
​We do not sell, rent, or share your personal information with third parties for marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience. These cookies help us:
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Analyze website traffic and user behavior.
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Save your preferences for future visits.
Data Protection & Security
We take security seriously and implement measures to protect your personal information, including:
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Secure data storage and encrypted transactions.
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Access controls to limit who can view and process your information.
However, while we strive to protect your data, no online system is 100% secure, so we encourage caution when sharing personal details online.
Third-Party Services
We may use third-party services (e.g., payment processors, email providers) that process your data on our behalf. These providers are required to handle your data securely and in compliance with applicable privacy laws.
Your Rights & Choices
You have the right to:
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Access the personal data we have about you.
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Request corrections if any information is inaccurate.
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Request deletion of your personal data (unless required for legal reasons).
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Opt-out of marketing communications at any time.
To exercise any of these rights, please contact us at info@topclasscleaning.co.za
Retention of Data
We only retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you directly.
Contact Us
If you have any questions about this Privacy Policy, please reach out to us:
Email: info@topclass-cleaning.com
Phone: +27 83 354 1198