About TopClass Cleaning Services

Family-Owned Excellence Since 2002

Our Story

Founded in 2002, TopClass Cleaning Services began as a small family venture with a simple mission: to provide exceptional cleaning services tailored to each client. Over the years, we’ve grown into a trusted name in Cape Town, combining family values with professional expertise to deliver cleaning solutions you can count on.

What Sets Us Apart

A Legacy of Trust

As a family-run business, we treat every client like part of our extended family, offering personalized and dependable service.

Eco-Friendly Cleaning Practices

We care about the environment, which is why we use sustainable cleaning products that are safe for your family, employees, and the planet.

Over 20 Years of Experience

With decades of expertise, we’ve perfected the art of delivering spotless spaces and exceeding expectations.

Tailored Solutions for Every Space

From family homes to commercial properties, we customize our cleaning services to suit your specific needs.

Do we need to supply cleaning products and equipment?

Not at all! We offer flexible options to suit your preferences. Our team can bring eco-friendly cleaning products and professional-grade equipment, or we can use your supplies if that’s what you prefer.
Are your staff members trained?

Yes, absolutely! Each staff member is carefully handpicked and undergoes comprehensive in-house training to ensure they deliver high-quality cleaning services.
How much do your cleaning services cost?

Our pricing is based on the size of your property and the type of cleaning service required. For a personalized quote, feel free to reach out to us on 083 354 1198 with your specific needs.
Are we expected to provide staff with lunch or refreshments?

No need to worry! We schedule our staff’s lunch breaks independently, so you are not required to provide any food or drinks.
What areas do you service?

We proudly provide cleaning services throughout Cape Town and surrounding areas. If you’re unsure if we cover your location, feel free to contact us on 083 354 1198.
What happens if I’m not satisfied with the cleaning?

Customer satisfaction is our top priority. If you’re not happy with any aspect of our cleaning, let us know within 24 hours, and we’ll make it right.
Can I reschedule or cancel a booking?

Yes, we understand that plans can change. Please provide at least 24 hours' notice for rescheduling or cancellations to avoid any fees.
How long does a cleaning session take?

The duration of our cleaning services depends on the size of the property. Typically, a standard cleaning session takes between 1-2 hours. For larger or more detailed jobs, we’ll provide an accurate time estimate beforehand.
Do we need to supply cleaning products and equipment?

Not at all! We offer flexible options to suit your preferences. Our team can bring eco-friendly cleaning products and professional-grade equipment, or we can use your supplies if that’s what you prefer.
How often should I schedule residential cleaning?

We offer flexible options to suit your needs, including one-time, weekly, bi-weekly, or monthly cleaning services.
Do I need to be home during the cleaning?

Not at all! Whether you’re at home or away, our professional team ensures your property is cleaned to your satisfaction.
Do you provide deep cleaning services for homes?

Yes, we offer deep cleaning services to tackle hard-to-reach areas, stains, and buildup for a thorough and spotless result.
What if I have pets?

Our cleaning products are pet-friendly, and we’re experienced in cleaning homes with pets. Let us know about your furry friends when booking!
What types of businesses do you clean?

We clean offices, retail stores, small businesses, and other commercial spaces. Let us know your specific needs!
Do you offer after-hours cleaning for businesses?

Yes, we provide after-hours cleaning services, including early mornings, evenings, and weekends, to accommodate your business schedule. Please note that after-hours services may incur an additional cost. Let us know your preferences when booking, and we’ll provide a customized quote.
Can you customize the cleaning services for my business?

Absolutely! We tailor our services to meet the unique requirements of your commercial space, including high-traffic areas.
Are your cleaners trained for commercial environments?

Yes, our staff is thoroughly trained and experienced in cleaning commercial properties with professionalism and attention to detail.
How often should I schedule commercial cleaning?

We offer daily, weekly, or customized schedules to keep your business environment clean and presentable.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
Can I insert an image, video, or GIF in my FAQ?

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
How do I edit or remove the 'Frequently Asked Questions' title?

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
What does your move-in/move-out cleaning service include?

We handle everything from detailed dusting to kitchen and bathroom cleaning, ensuring the property is spotless for move-in or move-out.
How long does a move-in/move-out cleaning take?

The time varies depending on the property size and condition, but most jobs take 1-3 hours.
Do you clean empty properties?

Yes, our team specializes in cleaning empty homes or apartments to prepare them for new tenants or homeowners.
Can I book same-day move-out cleaning?

We recommend booking in advance, but we’ll do our best to accommodate urgent requests based on availability.
What does a holiday rental cleaning include?

Our cleaning includes everything from general cleaning and sanitizing to changing linens, restocking essentials, and ensuring the property is guest-ready.
Do you offer any additional services like laundry or restocking supplies?

Absolutely! We offer a range of additional services to make your vacation rental experience as convenient as possible. In addition to our top-notch cleaning, we can also take care of laundry services and assist with restocking essential supplies, such as toiletries and kitchen items so your guests have everything they need for a comfortable stay. Just let us know your specific requirements, and we’ll tailor our services to meet your needs.
How long does it typically take to clean an Rental property?

On average, our experienced cleaning team efficiently completes the cleaning within 4 hours. But that can vary depending on the size and condition of the Rental property.
What if there’s damage or maintenance needed?

Our team inspects the property during each cleaning and reports any damages or maintenance issues immediately.
Do you offer regular cleaning for long-term stays?

Yes, we can schedule mid-stay cleaning services for guests staying longer than a few days.